Dear Contact Lens Guy:

I have keratoconus with astigmatism and myopia. Also, I have scar tissue on my right eye and it is only correctable to 20/50. My left eye is corrected to 20/25, which I feel is not bad.

Yesterday, I received my new hybrid lens for the first time. The fitting technician had me take my right eye in and take it out. I had very minor problems doing this and I thought it was normal for the first time. Her instructions to me were to look up (continuously during the process), slide the lens down my eye and pinch the plastic part until I could grab it and take it out. Since I’ve had most of my problems with my right eye in the past, I thought this would be the most difficult eye and my left eye would
be a “piece of cake.”

WRONG!!!!

Last night, my right eye came out pretty fast – only minor problems. My left eye, however, gave me a fit.

It seemed the had part was suctioned on my eye and I could not get the plastic part to pinch. After trying for thirty minutes and irritating my eye, I finally used an old plunger to get the contact out. I am not wearing it today and am using a three year old hard “pop-out” or “blink-out” lens, just to see decently. Also, my left eye is a bit sore from the removal attempt. I know I’ve got to use the hybrid lens and the technician told me not to use the plunger. What did I do incorrectly?

Any help would be appreciated.

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You are not alone in having difficulty removing Synergeyes. It took me awhile to get the hang of removing them as well. One thing I have learned is that it is easier to remove them with very dry finger-tips. So after you wash your hands, dry them really well.

The key is to gently “pinch” the edge of the soft lens at the 6 O’Clock position. When you get this connection properly, the lens simply lifts right up.

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I stopped instructing people to remove Synergeyes by sliding them because in reality, they just don’t slide that easily, and doing so seemed to cause more irritation.

Regarding the plunger, your lens fitter is absolutely correct. You don’t want to use one on a hybrid lens. Practice gently pinching the lens at the 6 O’Clock position with dry fingers. If you try a couple times and it doesn’t work, take a break then try again.

With a little practice I am sure you will get the hang of it. It is just a very different technique than you are probably used to with your other lenses.

Good Luck

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